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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bryan

September 24, 2026

5  out of  5
rating by Bryan
"John has done a wonderful job taking care of me and walking me through my best options!"
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Nidhi V

September 23, 2026

5  out of  5
rating by Nidhi V
"John has been our insurance agent for over 20 years, and he truly is the BEST!

Some of his superpowers are his patience, his ability to understand his clients’ needs, and, most importantly, how genuinely he cares. He is someone you can always count on. In today’s world, it’s incredibly special to have not only his expertise, but also the human connection he brings to everything he does.

And his team members are incredible as well, which is a true reflection of his leadership.

Thank you, John, for your partnership, support, and friendship throughout all these years. We are so grateful to have you in our corner!"
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Barbara Willoughby

September 22, 2026

5  out of  5
rating by Barbara Willoughby
"John and his team have been taking care of our family for over 25 years and counting—from my grandparents, to myself, and now my children. They are incredibly knowledgeable, professional, and always there when we need them.

When I was involved in an accident, John personally helped guide me through the entire insurance process and made sure I was taken care of every step of the way.

I truly appreciate everything John and his team have done for our family over the years. I would highly recommend them to anyone looking for a team they can trust!"
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Nic Russo

September 18, 2026

5  out of  5
rating by Nic Russo
"Too many people are quick to complain about customer service and when you find customer service that is exceptional, we forget to take a minute to appreciate those that give it. I have been with State Farm insurance for 50+ years. I always say that I am "insurance poor" but I also follow that with I am "State Farm rich!" I am truly grateful for John, Norma and his incredible team for treating my family like family. No matter what my questions are for my home owner's policies are, or our vehicles, or hospital indemnity plans, I am treated with kindness and patience. My calls or emails are always returned and I am greeted with warmth. Thank you so much for being the best and making my life simpler."
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Mysi Anne

September 17, 2026

5  out of  5
rating by Mysi Anne
"Alicia is like a warm cup of tea. She makes me feel so calm and cared for and I am often rather wound up. Honestly, she’s helped my family in so many ways, and I never want another agent."
We responded:
"Thank you so much for the amazing review. I agree…Alicia is the best!!! There are seemingly 1000’s of choices when comes to car and renter’s insurance companies and we appreciate you trusting us to serve all your insurance needs…"
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Jnatra

September 2, 2026

5  out of  5
rating by Jnatra
"Over the years, the follow up, attitude, and overall customer service from this team have been beyond exceptional. Every interaction has been a genuinely good experience, and that consistency means a lot to long standing customers like us. Really appreciate the care and attentiveness and it doesn’t go unnoticed."
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Chuck A

August 16, 2026

5  out of  5
rating by Chuck A
"Alicia McBurney was awesome. She was responsive and explained what was needed very well. She was courteous, professional and easy to work with."
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Gina Rubolino

August 11, 2026

5  out of  5
rating by Gina Rubolino
"Oh what a wonderful experience my husband and I had with Alicia! She answered so many different questions for us and helped us make the best decision for the future. We appreciate all you did!"
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Marina Gibson

August 11, 2026

5  out of  5
rating by Marina Gibson
"I felt beyond grateful to have had the opportunity to work with Alicia! She was always so kind, patient, and attentive, making sure to answer every question I had and put me at ease whenever I had any concerns. Her warm and reassuring personality truly made the entire experience so much better.

Alicia truly went above and beyond my expectations, and I couldn’t be more appreciative of her. I would wholeheartedly recommend her to anyone in Southern California. She is truly wonderful at what she does, and I feel very lucky to have worked with her!"
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Kristen Ervin

July 28, 2026

5  out of  5
rating by Kristen Ervin
"Alicia McBurney has been amazing helping our family out over the years and helping us save. She is attentive and quick to respond. I appreciate her!"
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Jennifer Book

July 24, 2026

5  out of  5
rating by Jennifer Book
"I've been with Statefarm John Markwith's office for years,before that my parents had them and I believe my grandparents as well! They are great at responding very fast to all of my needs,Especially Alicia! She always takes care of everything quickly and efficiently! And is the sweetest when I speak to her on the phone. I always brag about having statefarm to everyone and how awesome they are when they are giving me their horror stories of their insurance agents😝 💗"
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Laurie Medellin

July 8, 2026

5  out of  5
rating by Laurie Medellin
"Alicia is amazing and so helpful."
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Lisa Inman

July 1, 2026

5  out of  5
rating by Lisa Inman
"I have been with John Markwith - State Farm Insurance for 15+ years. I used to work with John himself in the beginning and he was such a pleasure to work with. Friendly and professional. Made you feel like we were acquaintances instead of strangers. Now, I work with Alicia McBurney and I still couldn't be happier. She too is friendly and professional. When I need something, whether it's a statement or insurance card, the service is very fast. I also feel like I get good competitive rates which is why I have not left this company for so long. I would recommend this office to all my family and friends."
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Tanya Maher

June 23, 2026

5  out of  5
rating by Tanya Maher
"John Markwith has been awesome to work with. He’s always professional but also really easy to talk to. Anytime I’ve had questions or needed help, he gets back to me quickly and makes sure everything is taken care of without any stress. You can tell he really cares about his clients and goes out of his way to make things easy. Definitely recommend him if you’re looking for someone reliable and helpful."
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Anabelle Villanueva

June 23, 2026

5  out of  5
rating by Anabelle Villanueva
"Norma always responds quickly to my questions, emails or phone calls. I appreciate that! She is professional, efficient, and helps me with my insurance needs. Highly recommend!"
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JESSICA CLARK

June 9, 2026

5  out of  5
rating by JESSICA CLARK
"I’ve been with John’s office for over 10 years and from day one they’ve been so helpful. From moving to Huntington to NorCal they made the transition seamless and always updated my insurance accordingly with the most fitting policies. The only reason I had to leave was because I had to move back to Illinois and even then with the help of Alicia it was very easy. Bittersweet, but a great experience. She sent me a great office to work with as well. When I move back I will be going back with John’s office! Thank you for everything!"
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Angela Ma

June 6, 2026

5  out of  5
rating by Angela Ma
"John Markwith from State Farm is always willing to help me with any questions regarding my auto & home insurances. He is kind & prompt in responding to my questions. He is the best !! 👍"
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Lynn Graf

June 4, 2026

5  out of  5
rating by Lynn Graf
"Like a good neighbor State Farm is There. Keep up the good work John & Alicia. HB's Insurance Power Team!"
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Margie Crandall

June 3, 2026

5  out of  5
rating by Margie Crandall
"I don't generally right reviews, however John Markwith State Farm Agency certainly deserves kudos. It hard to find companies that make you feel you are their only customer, have time for you and never make you feel rushed with the endless questions we have. Especially Alicia McBurney. She has been an absolute pleasure. She is extremely responsive, professional, and genuinely cares about her clients. She literally responds within record time and when she says she will get back to you , she does, every single time!; answering all your questions and ones you didn't ask to ensure you are completely informed. Her thoroughness is truly impressive. John and his team take great care and know the importance of customer service. If you're looking for a team that listens and cares about your time and needs, this is your team."
We responded:
"Thank you for the amazing review, Margie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Ray Clapp

September 26, 2025

5  out of  5
rating by Ray Clapp
"Very impressed with the customer service of this office. Alicia really comes through on getting our COI's for our business in a timely fashion."
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Heidi James

August 21, 2025

5  out of  5
rating by Heidi James
"I have personally worked with John for over 40 years. He is by far the friendliest and most knowledgeable insurance professional I have ever worked with. I work in the real estate industry, and I highly recommend John to anyone looking for absolute top of the line service."
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Bob Smith

August 20, 2025

5  out of  5
rating by Bob Smith
"I’ve been dealing with John and his staff for years. They’ve always been friendly and have helped me out whenever I had any issues"
We responded:
"Thank you for the great compliments. It’s the best part of my job…taking care helping clients manage the risks of everyday life, recover from the unexpected, and realize their dreams. My team and I appreciate your loyalty!!!!"
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last dragger

August 20, 2025

5  out of  5
rating by last dragger
"The staff here is amazing. They have always taken great care of all my insurance needs."
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Samantha Skehan

August 19, 2025

5  out of  5
rating by Samantha Skehan
"Alicia McBurney and John Markwith are an amazing insurance team. My needs are always met, response time is very quick, and it’s always a pleasurable experience. I truly feel cared for here which is such a fresh breath of air. So grateful to have found them and I recommend them to anyone looking to really get taken care of in an industry where it is more common to get ignored and brushed off then to get taken care of."
We responded:
"Thank you for the amazingly kind words. I am very blessed to have team members that care about the clients we dutifully serve and protect."
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MARK HAWKSWORTH

August 19, 2025

5  out of  5
rating by MARK HAWKSWORTH
"John and his team do any amazing job of taking care of my time sensitive asks, provide cost effective solutions and ALWAYS do it with a smile!"
We responded:
"Thanks Hawk!!! You are the best. We appreciate your continued confidence in us and we look forward to serving your auto and home insurance for many years to come."